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Aquarius Pools of the Upstate LLC ("Aquarius Pools," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, or engage us for a pool project.
We design, build, renovate and service swimming pools in Greenville, Greer, Spartanburg and the surrounding Upstate of South Carolina.
For the purposes of applicable data protection laws, Aquarius Pools of the Upstate LLC is the Data Controller responsible for determining how and why your personal data is processed.
If you have questions about this policy or wish to exercise your rights, contact us at:
kward.aquariuspools@gmail.com or call (864) 501-8008.
When you submit a form, call, email, or request a consultation, we collect:
If you become a customer, we also keep the records a contractor keeps: contracts and proposals, designs and site plans, permits and inspection records, project photographs, service and warranty records, and payment records.
When you visit our website, we may automatically collect:
Our website may include content or tools provided by third parties. These services may collect usage data subject to their own privacy policies.
We do not purchase personal information from data brokers or lead resellers.
We process your personal data to:
We do not sell or rent your personal information.
For users located in the European Economic Area or the United Kingdom, our legal bases are:
We use cookies and similar technologies to:
You can also block or delete cookies through your browser settings, though parts of the site may not function properly if you do.
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may also share information with subcontractors and suppliers working on your project, permitting authorities and inspectors, equipment manufacturers for warranty registration, our professional advisers, and anyone we are legally required to disclose to.
If you provide your phone number, you agree that we may contact you by phone, text message and email about your inquiry, your project and scheduled service visits, including by automated means. Consent is not a condition of purchase. Message and data rates may apply.
Every marketing email contains an unsubscribe link. Messages about an active project, a warranty matter or a scheduled service visit are not marketing and will continue.
We photograph the pools and outdoor spaces we build, and may use those photographs on our website, on social media, and in proposals shown to other customers.
We identify projects by town only — never by street address, never by your name, and never with anything that identifies you personally — unless you have given us permission. If you would prefer we did not photograph your property, or would like published photographs removed, tell us and we will honor it.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related information may be retained for the duration of the project and for a reasonable period thereafter.
Your data is processed in the United States, where we operate. If you are accessing our website from outside the United States, please be aware that data protection laws there may differ from those in your jurisdiction.
Where we transfer personal data from the EEA or the UK, we rely on appropriate safeguards such as Standard Contractual Clauses or an equivalent lawful transfer mechanism.
We do not sell or rent your personal information.
We respond to these requests within one month. We may ask you to verify your identity first. We do not carry out automated decision-making or profiling that produces legal or similarly significant effects.
Whoever and wherever you are, you may ask us what we hold about you, ask us to correct or delete it, and unsubscribe from marketing at any time. Records we are legally required to keep for tax, warranty or insurance purposes are the one exception to deletion.
To exercise any of these rights, contact kward.aquariuspools@gmail.com or call (864) 501-8008.
We implement reasonable administrative, technical and physical safeguards to protect your information against unauthorized access, loss, misuse, alteration or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Breach notification. If unencrypted personal identifying information is compromised, we will notify affected South Carolina residents in the most expedient time possible and without unreasonable delay, as required by S.C. Code § 39-1-90, and will notify the South Carolina Department of Consumer Affairs and the consumer reporting agencies where the statute requires it.
Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.
Our website may contain links to third-party sites, including equipment manufacturers, review platforms and our social media profiles. We are not responsible for the content or privacy practices of those websites, and we encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "Last Updated" date. If we make a material change to how we use your information, we will say so clearly on the website.
This Privacy Policy is governed by the laws of the State of South Carolina, United States, without regard to conflict of law principles. Any disputes arising under this policy will be resolved in the courts located in Greenville County, South Carolina.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Aquarius Pools of the Upstate LLC